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Live Webcast Replay

Communicating with Generation Z in the Workplace

Total Credits: 1 including 1 Communications and Marketing - Non-technical

Average Rating:
ACPEN Industry Institute |  Practice Management
Jill Schiefelbein
Course Levels:
1 Hour
Product Type:
Live Webcast Replay
Access for 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Generation Z is already in the workplace, and the experiences that they bring can be a major asset to any organization. However, generational differences—especially in communication—can cause frustration when there’s a lack of understanding. In this program we’ll discover new skills to manage Gen Z, rather than use outdated approaches that work counterproductively, so you can harness their strengths.

Basic Course Information

Learning Objectives
  • Understanding the differences that Gen Z employees bring to the workplace
  • Actionable strategies to connect with Gen Z employees
  • How to understand Gen Z and what motivates them
  • Ways to communicate effectively with Gen Z

Major Subjects
  • generational communication
  • generational management
  • generations
  • communication
  • leadership
  • management

Course Materials


Jill Schiefelbein's Profile

Jill Schiefelbein Related seminars and products

Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.


Tue, Dec 06, 2022 - 02:00pm to 03:06pm CST
Mon, Dec 19, 2022 - 11:00am to 12:06pm CST
Thu, Dec 22, 2022 - 09:00am to 10:06am CST
Thu, Dec 29, 2022 - 06:00pm to 07:06pm CST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For Anyone working with Gen Z or who will work with Gen Z
Original Recording Date 10/17/2019
Yellow Book No
Course Developer Jill Schiefelbein
Date Added to Catalog 09/30/2019

Additional Information

Complaint Resolution Policy Please contact Anne Taylor for any complaints., (972-377-8199).
Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Instructional Delivery Method Group Internet Based
Course Registration Requirements Online Registration
Refund/Cancellation Policy Please contact the ACPEN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.



Overall:      4.7

Total Reviews: 54


Suzanne K - Farmington Hills, Michigan

"Excellent! I Loved it! I would enjoy seeing and hearing more about Communication with various work forces. Thanks!"

Gallardo Anthony Eugene G

"Well Presented - I just purchased the book."

James M - Bellingham, Washington

"Interesting and challenging. I would be interested in more of these types of 1 hour people classes from Jill"

Camilla Y

"This webinar was AMAZING. Probable one of the most relevant and applicable to me a business owner AND a parent to Gen Z kids. Thank you!"

Matthew P

"Good course"

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