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How to Make Difficult People Disappear...Without Breaking the Law
Total Credits: 1 including 1 Personnel/Human Resources - Non-technical
- Average Rating:
- Not yet rated
- Categories:
- ACPEN Industry Institute | Human Resources | Personal Development | Communications
- Speaker:
- Summer Jelinek
- Course Levels:
- All Levels
- Duration:
- 1 Hour
- Product Type:
- Live Webcast Replay
- License:
- Expires 30 day(s) after program date.
Description
Have you ever found yourself wondering why people won't just listen to you? Or maybe you have found yourself surrounded by people that make your jaw clench...you know the people...the challenging people. Leaders walk a tightrope of being strong, but not aggressive, polite, but not a pushover. It is exhausting!
In this session, you will uncover the secrets to working with (and overcoming) challenging people derived from the decades of experience Summer brings from her time on the frontlines and as an HR Professional working with companies such as Walt Disney World, H-E-B and even a dude ranch.
Basic Course Information
Learning Objectives- Discover the Jedi Mind Trick of Self-Management
- Uncover the 4 types of difficult people and what to do about them
- Walk away with actionable and immediate steps to take to improve relationships with their team, their leaders, and their peers
Major Subjects
- Conflict Management
- Interpersonal Relationships
- Personality Styles
Course Materials
| IMPORTANT_CPE Credit Instructions_Read Before Webcast_2025 Update (434.2 KB) | Available after Purchase | ||
Speaker
Summer Jelinek Related Seminars and Products
Summer Jelinek is a keynote speaker and workshop trainer helping organizations control their chaos. She has 20 years leadership experience working with companies such as Walt Disney World, Disney Institute and H-E-B/Central Market. Her passion is connecting with audiences around the world-particularly audiences looking for the magic in leadership. She is a no holds barred, authentic and engaging speaker who delivers rousing keynotes and workshops.
Summer resides in the Dallas-Fort Worth area of Texas with her amazing husband, their beautiful daughter, Summer's brother, and her fur babies, Cricket and Adie.
Summer completed her MBA with a Leadership Certification at the HR.com #1-ranked master's program from the Crummer Graduate School of Business at Rollins College in Winter Park, Florida. She's also a proud graduate of the business management program of McNeese State University in Lake Charles, Louisiana.
Dates
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Mon, Apr 13, 2026 - 10:00 AM to 11:00 AM CDT
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Thu, Apr 30, 2026 - 2:00 PM to 3:00 PM CDT
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Wed, May 13, 2026 - 10:00 AM to 11:00 AM CDT
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Thu, May 28, 2026 - 2:00 PM to 3:00 PM CDT
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Sat, Jun 13, 2026 - 10:00 AM to 11:00 AM CDT
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Thu, Jun 25, 2026 - 2:00 PM to 3:00 PM CDT
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Mon, Jul 13, 2026 - 10:00 AM to 11:00 AM CDT
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Thu, Jul 30, 2026 - 2:00 PM to 3:00 PM CDT
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Thu, Aug 13, 2026 - 10:00 AM to 11:00 AM CDT
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Thu, Aug 27, 2026 - 2:00 PM to 3:00 PM CDT
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Mon, Sep 14, 2026 - 10:00 AM to 11:00 AM CDT
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Thu, Sep 24, 2026 - 2:00 PM to 3:00 PM CDT
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Tue, Oct 13, 2026 - 10:00 AM to 11:00 AM CDT
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Thu, Oct 29, 2026 - 2:00 PM to 3:00 PM CDT
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Fri, Nov 13, 2026 - 10:00 AM to 11:00 AM CST
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Wed, Nov 25, 2026 - 2:00 PM to 3:00 PM CST
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Sat, Dec 12, 2026 - 10:00 AM to 11:00 AM CST
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Wed, Dec 30, 2026 - 2:00 PM to 3:00 PM CST
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Wed, Jan 13, 2027 - 10:00 AM to 11:00 AM CST
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Thu, Jan 28, 2027 - 2:00 PM to 3:00 PM CST
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Mon, Feb 08, 2027 - 10:00 AM to 11:00 AM CST
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Thu, Feb 25, 2027 - 2:00 PM to 3:00 PM CST
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Mon, Mar 08, 2027 - 10:00 AM to 11:00 AM CST
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Thu, Mar 25, 2027 - 2:00 PM to 3:00 PM CDT
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Tue, Apr 13, 2027 - 10:00 AM to 11:00 AM CDT
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Thu, Apr 29, 2027 - 2:00 PM to 3:00 PM CDT
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Thu, May 13, 2027 - 10:00 AM to 11:00 AM CDT
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Thu, May 27, 2027 - 2:00 PM to 3:00 PM CDT
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Sat, Jun 12, 2027 - 10:00 AM to 11:00 AM CDT
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Thu, Jun 24, 2027 - 2:00 PM to 3:00 PM CDT
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Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For All professionals
Original Recording Date
3/2026
Yellow Book No
Course Developer Summer Jelinek
Date Added to Catalog 12/2025
Additional Information
Complaint Resolution PolicyPlease contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Instructional Delivery Method
Group Internet Based
Course Registration Requirements
Online Registration
Refund/Cancellation Policy
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.